Terms of Service

Please find Social Thriver’s Terms of Service below. By using our services and subscription packages, you are automatically agreeing to the terms below. If you have any queries, please feel free to contact us directly at stinfo@socialthriver.co.uk.

  • Social Thriver is in no way affiliated with any social media platform. It is your sole responsibility to comply with social media platform rules and any relevant legislation. 

  • We require your social media username and password so we can access your account with your permission in order to provide our services. We do not give away, or otherwise distribute your password to any third parties.

  • You agree that Social Thriver will be the sole provider of the services that we provide to you. If you are or have been using another company to manage your account, we require that you change your password before using our services. 

  • Whilst we aim to, and routinely deliver, great results when managing our clients’ social media accounts, please note that any expected growth and engagement cannot be guaranteed to you. 

  • You agree that upon purchasing a subscription package with us that you clearly understand and agree what you are purchasing.

  • All fees for services provided to you are due and payable in full, monthly in advance of provision of our services. Unless cancelled your selected subscription package contract rolls on a monthly basis. 

  • You are free to cancel your subscription package at any time. Cancellations become effective from the beginning of your next monthly payment period and any fees/subscriptions remain payable until then. Cancellations must be sent to us 48 hours prior to your next monthly payment to ensure cancellation.  

  • ​We reserve the right to modify, suspend or withdraw the whole or any part of your subscription or any of its content at any time without notice and without incurring any liability.

  • ​It is your sole responsibility to ensure that all statements, claims, promises, information, and guarantees you provide to us are in accordance with the laws of England and Wales. Social Thriver will not accept liability or be liable for any compensation for any loss of revenue or profits or any other detrimental effect to yourself or your business for services we carry out on your behalf.

  • Social Thriver makes every effort to ensure that with any written submission we provide on your behalf is free of errors and omissions, however, this cannot be guaranteed. You agree to indemnify Social Thriver against any action associated with the accidental disclosure or loss of information. We cannot be held responsible if your social media account is banned for any reason. 

  • You shall indemnify Social Thriver against any claim, including liability arising from copyright infringement and libel, that results in any way from the use of our services.

  • These Terms of Service are subject to change from time to time. It is your sole responsibility to check whether the terms have been amended.